Ken the Bot is a digital ERP assistant that resides in SYSPRO ERP to automate specific business functions by conversing with stakeholders on any platform and device. Ken’s main purpose is to drive self-service requests from an ERP perspective. Ken can securely provide employees, customers and/or suppliers with information and alerts, or perform tasks such as price queries, stock lookups, order status and more, directly from within their preferred platform, chat space or messaging app.