Contact Management allows for multiple contacts to be assigned to customers, suppliers and accounts with activities are stored against the contact. Integration with Microsoft Outlook allows email correspondence to be sent and updates as an activity within the Contact Management system. The contact address information is stored in a structure format allowing integration to Microsoft MapPoint.

SYSPRO Product Configurator provides a rules-based system, which enables on-the-fly configuration of highly customisable and dimensional products via a straightforward question and answer evaluation. Through the standardisation of this process the configurator can be utilised by multiple people across the organisation.

The Blanket Sales Orders & Releases system enables the easy capture or import of a new release and provides the necessary tools to manipulate the release and advise the customer of what has been accepted or changed, and why. It enables updating of existing scheduled orders automatically, and provides an audit trail of deliveries so that disputes over quantities supplied to date can be resolved. It also enables the various tasks to be subdivided so that the appropriate level of staff can be employed for each function.